Customer Support

Responsibilities –
• Responsible to attend and address customer issues via email & telephonic communication (Outbound calls).
• Responsible for creating product awareness & convert qualified lead.
• Understanding issues behind subscriber’s dissatisfaction and retaining them.
• The key result area is retention / upselling of higher duration subscriptions / sales.


Desired Profile
• Good telephonic communication skills
• Self Driven & target oriented person.
• Good customer orientation & listening /grasping abilities.
• Computer and Internet Savvy (Technical)
• Patience & empathy
• Skills in computer gaming will be highly desirable not essential

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